Fleet management

At Burnt Tree our business focus is keeping your business on the road and with our 24/7/365 commitment that is exactly what we do.

There are five areas to this commitment, whether you choose to source your vehicles through Burnt Tree or entrust us with the management of your purchased fleet.

 

Routine Support:

  • Service Protocol
  • Safety Inspections
  • Annual MOT Testing
  • Tachograph Inspections & Calibrations
  • Ancillary Maintenance
  • Operator Compliance Risk Score (OCRS)

 

Non-Routine Support:

  • Driver Defect Support
  • Breakdown Control

 

Service Provision

  • Agreed Maintenance Schedule
  • Single Point of Contact
  • Documented Escalation Procedures
  • Service Level Agreements (SLA)
  • Ongoing Scheduled Reviews
  • Agreed Key Performance Indicators (KPIs)

 

KPIs & Reports

  • Compliance
  • Breakdowns
  • Response Times
  • Downtime/Off-Road Time
  • Accidents
  • Ramage Re-charges
  • Recalls and Safety Campaigns

 

Flexible Approach

  • 24/7/365 day support co-ordinated by Burnt Tree employees
  • Burnt Tree Group Workshops
  • Burnt Tree Mobile/On-site Engineers
  • Network of Approved Suppliers
  • Dealer Network
  • Tyres & Glass
  • Electronic Provision of Service & Inspection Documentation

 





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